Family Support Worker

Setting: Family Assessment Centre

Location: Worcestershire

Salary: 28000

A values-driven organisation is seeking dedicated Family Support Workers to join a team committed to making a lasting difference in the lives of families and young people.

Role Overview
Family Support Workers play a vital role in supporting parents to meet the physical and emotional needs of their children. Working 12.5-hour shifts across both days and nights, you will observe parent-child interactions and provide sensitive, non-judgemental feedback tailored to each family's unique circumstances. Through encouragement and role modelling, you will help empower parents to build stronger, healthier relationships with their children.

Key Responsibilities

Maintain accurate, objective records to inform parenting assessments, which may be submitted as evidence to Family Court.
Apply a trauma-informed approach using the PACE model (Playfulness, Acceptance, Curiosity, Empathy) in daily practice.
Build positive, trusting relationships with families to support meaningful engagement.
Signpost families to additional support services related to mental health, substance misuse, and domestic abuse.

What We're Looking For

Passionate individuals with experience working with children and families.
Strong interpersonal skills and the ability to quickly build rapport.
NVQ Level 3 qualification (or willingness to work towards it).
Applicants from diverse professional backgrounds are welcome - transferable skills are highly valued.
Full UK driving licence required.

Shift Pattern

13 shifts over a 4-week period (6 nights / 7 days)
Includes alternate weekends
Day shifts: 8:00am - 8:30pm | Night shifts: 8:00pm - 8:30am

Salary & Benefits

28,000 annual salary
Private health care
25 days annual leave + bank holidays
Birthday off
Employee Assistance Programme
Free parking and electric charging points
Access to pool car for family support visits

This is a unique opportunity to join a purpose-led organisation focused not on profit, but on creating a legacy of support for families and young people. If you share these values and are ready to make a meaningful impact, we'd love to hear from you.